Right of withdrawal

This is a translation for convenience. Only the German version is legally binding.

Right of withdrawal information for consumers

This information applies to consumers who buy credits or a book licence in Spielbuchschmiede. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (RPG Welten UG (haftungsbeschränkt), Stolzestraße 10, 44139 Dortmund, Germany, email: [email protected]) of your decision to withdraw from this contract by means of a clear statement (for example a letter sent by post or an email). You can use the enclosed model withdrawal form for this, but it is not mandatory. You can also exercise your right of withdrawal online: you find the button "Withdraw from a contract" in your account and at the end of every page, and the page can be reached at spielbuchschmiede.de/en/vertrag-widerrufen, also without an account. If you use this online function, we will send you without delay a confirmation of receipt on a durable medium (for example by email) with the content of the withdrawal statement and the date and time of its receipt.

To meet the withdrawal period, it is sufficient that you send the notice of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we must reimburse all payments we have received from you without delay and no later than fourteen days from the day on which we received the notice of your withdrawal from this contract. For this reimbursement we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you be charged any fees because of this reimbursement.

Credits and book licences are digital content that is not supplied on a tangible medium. If you withdraw from such a contract, you do not have to pay compensation for the value of the content (section 357a (3) of the German Civil Code, BGB).

Expiry of the right of withdrawal

For a contract for the supply of digital content that is not supplied on a tangible medium, the right of withdrawal expires if we have begun to perform the contract after you expressly agreed that we begin before the withdrawal period has expired, you confirmed that your right of withdrawal expires when performance begins, and we have provided you with a confirmation of the contract under section 312f BGB on a durable medium (section 356 (6) no. 2 BGB).

When you buy credits or a book licence, we ask for this agreement and confirmation on the Credits page before payment. We begin to perform the contract as soon as we have received confirmation of payment. For credits, we add them to your balance. For a book licence, we unlock the volume for the files without a watermark (interior, cover, print package, EPUB and action sheet) and add the included credits. From that moment you can use them. Without your agreement and confirmation you can buy neither credits nor a book licence. We send you the confirmation of the contract under section 312f BGB by email after payment. It contains the content of the contract, your agreement and the legal texts in the version you confirmed.

You have no right of withdrawal if you conclude the contract as a business.

Model withdrawal form

If you want to withdraw from the contract, please fill in this form and send it back.

To RPG Welten UG (haftungsbeschränkt), Stolzestraße 10, 44139 Dortmund, Germany, email: [email protected]:

I hereby withdraw from the contract I concluded for the purchase of the following credits or the following book licence of Spielbuchschmiede:

Ordered on (date):

Order number, number of credits or title of the volume:

Name of the consumer:

Address of the consumer (only for notice on paper):

Email address of the account:

Signature of the consumer (only for notice on paper):

Date: