Common error messages

The messages are quoted here as you read them in the Spielbuchschmiede. Errors reported by the validation of a volume are described under Validation. Errors while creating the package are described under Export and KDP package.

Account and credits

• Please confirm your email address first. Then you can use this function. The AI functions are locked until you have confirmed the address. Open the link in the email and select Confirm address. If the email is missing, select Resend confirmation email on the Account page.
• You do not have enough credits for this. Your balance is too low for this function. Nothing was deducted. You can find more under Credits and costs.

AI functions

• That did not work. Your balance will not be charged. The function could not be completed. Start it again. With Write all texts this message can appear even though some sections already have a text. Reload the page. Sections with text keep it.
• The provider's response was not usable. Please try again. The AI returned something the Spielbuchschmiede could not use. Start the function again.
• The cost limit has been reached. Please try again later. No AI functions are possible at the moment. Try again later.
• The provider is currently unavailable. Please try again later. The AI is not responding at the moment. Wait a moment and start the function again.
• Your text was not accepted by the provider. Please reword it. A content check rejected your request. Reword the idea, the request or the description.
• The result was not applied because it did not pass the content check. The result of the AI was discarded. Start the function again.
• This function is currently switched off. The function is not available at the moment. Try again later.
• A task of this kind is already running for your account. Please wait until it has finished. A task of this kind is already running for your account. Wait until it has finished and start the next one afterwards.
• The task is still running. You can reload the page later. The function takes longer than usual. Reload the page later and check whether the result is there.
• The volume is not empty. Planning only works for empty volumes. Plan volume is only available for a volume without sections.

Editing

• The section has been changed elsewhere in the meantime. The page is being reloaded. You changed the same section in a second window or on another device. The page loads the new version. Enter your change again afterwards.
• Only JPG, PNG and WebP are allowed. The file you tried to upload as an image is not in JPG, PNG or WebP format. Choose another file.
• The image was not accepted. JPG, PNG and WebP up to 15 MB are allowed. The file was too large or damaged. Choose another image.
• This code is invalid. The character code in the test play or on the phone is not correct. Copy it completely from the end of the last volume in the test play.
• There is no way forward here. Validation should report this. In the test play there is a section without an exit. Open the validation.
• Please check your input. A field contains something the Spielbuchschmiede does not accept. The message is shown next to the field.

Phone

• This book was not found. The address of the phone page is not correct. Open the phone page again using Phone companion in the editor or scan the QR code again.
• This section does not exist. The number in the Messages tab does not exist in the book. Enter the number from the book view, not the title.

Export

• The book has 12 pages. For this paper KDP allows 24 to 828 pages. Your book is too short for printing. Write more text or add sections and images.
• Validation failed. Fix the errors in the list and create the package again. At least one rule is violated. The list shows which.
• The book was changed during the export. Please start the export again. You changed something in the book while the package was being created. Start the export again.
• The export failed. Please try again later. The export failed for technical reasons. Wait a moment and start it again.

When it is too busy

• That was too many attempts. Please wait a moment and try again. You sent too many requests in a short time. Wait a moment.
• The service is currently at capacity. Please try again in a moment. Many people are working at the same time. Wait a moment.